Shipping Policy
Welcome to ChessSchool.in! This Shipping Policy explains the shipping terms for any physical products sold on our platform. Please read this policy carefully before making a purchase.
1. General Shipping Information
1.1 ChessSchool.in primarily offers digital chess courses; however, if physical products (e.g., chess boards, books, accessories) are made available, they will be shipped according to this policy.
1.2 By placing an order, you agree to the terms outlined in this Shipping Policy.
2. Shipping Locations
2.1 We currently ship within India.
2.2 International shipping may be available; please contact our support team for details.
3. Processing and Delivery Time
3.1 Orders are processed within 5 business days of purchase.
3.2 Delivery times vary depending on location and shipping method chosen at checkout, typically ranging from 5 to 10 business days.
3.3 Unexpected delays due to weather, customs, or other factors beyond our control may occur.
4. Shipping Charges
4.1 Shipping fees are calculated at checkout based on your location and chosen shipping method.
4.2 Free shipping may be offered on orders above a certain amount, as specified on our website.
5. Order Tracking
5.1 Once your order has been shipped, you will receive a confirmation email with tracking details.
5.2 If you do not receive a tracking number within the expected time, please contact our support team.
6. Damaged, Lost, or Stolen Packages
6.1 If your order arrives damaged, please contact us within 1 days with photos of the product and packaging.
6.2 We are not responsible for lost or stolen packages after delivery confirmation. Please ensure your shipping address is accurate and secure.
7. Returns and Exchanges
7.1 Returns and exchanges are subject to our Return Policy at https://chessschool.in/cancellation-and-refund-policy/.
7.2 Customers are responsible for return shipping fees unless the product is defective or incorrect.
8. Contact Us
If you have any questions about our Shipping Policy, please contact us at:
Email: [support@chessschool.in]
Phone: [9401414426]
Address: [Godapani Tinali, Dibrugarh- Assam, Pin-786001]
Thank you for choosing ChessSchool.in!