Privacy Policy

Welcome to ChessSchool.in. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, mobile application, and related services.

By accessing or using ChessSchool.in, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Mobile Number
  • Date of Birth (optional)
  • Profile Photo (optional)
  • Billing Address (if required)
  • Payment Details (processed securely through third-party payment providers)

Account Information

  • Username
  • Login Credentials
  • Course Enrollment History
  • Learning Progress
  • Quiz/Test Results
  • Certificates Earned

Technical Information

  • IP Address
  • Device Information
  • Browser Type
  • Operating System
  • App Version
  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Create and manage your account.
  • Provide access to online chess courses and learning materials.
  • Process payments securely.
  • Respond to customer support requests.
  • Improve our website and mobile application.
  • Send important updates regarding your account or purchased courses.
  • Notify you about new courses, offers, tournaments, or educational content (you may opt out at any time).
  • Prevent fraud and maintain platform security.
  • Comply with legal obligations.

3. Payment Information

ChessSchool.in does not store your debit card, credit card, UPI PIN, or banking passwords.

All online payments are processed securely through trusted third-party payment gateways. Please refer to their respective privacy policies for more information.

4. Cookies

Our website may use cookies to:

  • Keep you logged in.
  • Remember your preferences.
  • Improve website performance.
  • Analyze visitor behavior.
  • Enhance user experience.

You may disable cookies through your browser settings, although some features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • Payment service providers
  • Cloud hosting providers
  • Technical service providers
  • Government or legal authorities when required by law

All third-party providers are expected to maintain appropriate security measures.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

7. Children's Privacy

Many of our students are under the age of 18.

Parents or legal guardians are encouraged to supervise children's online activities. If you believe that a child has provided personal information without parental consent where required, please contact us so that appropriate action can be taken.

8. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information.
  • Request correction of inaccurate information.
  • Request deletion of your account (subject to legal and business requirements).
  • Withdraw consent for marketing communications.
  • Request information regarding the data we hold about you.

9. Third-Party Links

Our website or app may contain links to third-party websites such as YouTube, Lichess, Chess.com, social media platforms, or payment providers.

We are not responsible for the privacy practices of these external websites.

10. Data Retention

We retain your information only for as long as necessary to:

  • Provide our services.
  • Maintain educational records.
  • Comply with legal obligations.
  • Resolve disputes.
  • Enforce our agreements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date. Continued use of our services after such changes constitutes acceptance of the revised policy.

12. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

ChessSchool.in

Website: https://chessschool.in

Email: support@chessschool.in